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Free Consultation

Customer Feedback and Improvement

+8615522062550

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Fixera offers full range of Handyman services for all household & industry


    Customer Feedback and Improvement

    We provide regular customer visits to understand customer usage and equipment status and collect customer feedback.

    Based on customer feedback, we provide suggestions for optimizing equipment usage and improving after-sales service quality.

    Customer Satisfaction Surveys

    We conduct regular customer satisfaction surveys to evaluate the quality of after-sales service and customer satisfaction, and continuously optimize We conduct regular customer satisfaction surveys to evaluate the quality of after-sales service and customer satisfaction, and continuously optimize

    Services

    Our company provides comprehensive, professional and timely service projects throughout the entire life cycle of the equipment

    air compressor factory (24)
    air compressor factory (23)

    Provide on-site installation services for equipment to ensure that the equipment is installed in accordance with specifications and standards and to ensure efficient operation of the equipment

    We provide professional advice based on your industry, process, and specific gas requirements (such as pressure, flow rate, air quality level, and fluctuations in gas demand).

    We help you select the most appropriate compressor type (piston, screw, centrifugal, etc.), specifications, and configuration, as well as post- processing equipment (dryers, filters).

    We provide technical support and R&D services, optimizing equipment or systems based on specific customer needs.

    We update equipment technical solutions based on market demand and promote technological innovation in the industry.

    Project Challanges

    1
    We provide regular inspection and maintenance services, such as checking lubricating oil, replacing air filters, checking pressure settings, and testing cooling systems.
    2
    We provide customers with an annual maintenance plan, including a comprehensive inspection and maintenance of the equipment, to ensure it maintains optimal performance.
    3
    We provide regular cleaning and replacement services for lubricating oil, cylinders, and filters to maintain system cleanliness and prevent impurities from damaging the equipment. We provide regular cleaning and replacement services for lubricating oil cylinders, and filters to maintain system cleanliness and prevent impurities from damaging the equipment.
    4
    We provide 24/7 emergency repair services, ensuring rapid response, diagnosis, and repair of equipment failures.
    5
    We provide professional fault diagnosis services, combining remote monitoring with on-site inspections to pinpoint the source of the problem.
    6
    We provide genuine, original spare parts to replace faulty or worn components such as motors, control systems, cylinders, filters, valves, etc. We also offer a wide range of spare parts and accessories to replace your existing ones.
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